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65555b publishes these legal terms so you know exactly what governs your account, your transactions and your data. Access to our platform depends on your local law and the eligible regions we serve — read these terms before you proceed.
Our legal terms govern every part of how you use this platform — account registration, wallet transactions, game access and communications from us. When you open an account and move funds through bKash, Rocket or Bank Transfer, those transactions fall within the scope of these terms. We do not waive any part of this policy by accepting a deposit or allowing a withdrawal request. Certain features on the platform are region-dependent: availability is always subject to your local law and the eligible regions we have configured. If a feature is not accessible where you are located, the relevant section of this policy still applies to your account data and communication preferences. We update these terms when our services or obligations change. The most current version is the version that applies. Continuing to use the platform after a published update means you accept the revised terms. If you have questions about a specific clause, reach us through the contact paths listed in the support section of this page. Do not rely on an older cached copy of this policy — always check the version published here.
Our policy covers four distinct areas of your relationship with this platform. Each area has its own boundary — knowing which is which helps you act quickly if something needs attention.
Terms apply from the moment you open an account. Your login credentials, session data and account status all sit inside this policy. Access eligibility depends on your local law and whether your region is supported at the time you log in.
Wallet activity — deposits and withdrawals made through bKash, Rocket or Bank Transfer — is governed by these terms. Transaction records are held in your account history. Disputes over a specific transaction should reference that record directly.
Game content, promotional notices and interface text are subject to these terms. We may adjust available content, including which game titles are visible in a given region, without prior notice to individual accounts.
Payment processors, game studios and any externally linked pages operate under their own terms. We do not extend our policy to cover their data handling or service commitments. Review their terms separately before using those services.
You have several practical actions available to you. Start with your account — the transaction history, personal details and communication preferences you see there are your first reference point for anything policy-related. If a detail is wrong, you can correct it directly through the account settings page; follow the fields and verification prompts shown there. For anything you cannot change yourself, reach us through a published contact route and state clearly which record or setting you want updated. We will confirm receipt and let you know the outcome. Queries about data retention — how long we keep account records after closure — can also be raised through our contact paths. We aim to respond to every policy query. There is no fixed schedule we can publish here, but we do not leave queries without acknowledgement. If your account is in a region where access depends on local law, note that in your message and we will address that context specifically.
Open your account history to check transaction records, session logs and communication preferences. These are the source documents for any policy question you raise with us.
Update your name, contact address or payment method details through account settings. Follow the verification steps shown on that page — we cannot process corrections submitted outside that route.
Send a policy question through the contact path listed in the support section below. Include your account reference and the specific clause or transaction date you are asking about.
For account closures, data retention queries or access disputes, contact us directly. State your region and the nature of your request clearly so we can route it to the right team.
These are the contact routes we publish for policy-related queries. Do not use a route not listed here — we cannot guarantee a response from an unpublished channel.
Send your policy question to the support email address published on our contact page. Include your account reference and the relevant policy section or transaction date so we can respond accurately.
Open the live chat widget from any page on the site. This route handles account access questions, policy clarifications and wallet queries. It is visible once you are on the platform.
The help centre linked from your account dashboard covers common policy questions with step-by-step answers. Check there first before raising a formal query — your question may already be addressed.
We handle your data with a straightforward set of practices you can verify through your account settings and the policy text here. Nothing in this section is aspirational framing — these are the operational facts.
We collect account registration data, transaction records and session information. This data is used to operate your account, process bKash, Rocket or Bank Transfer movements, and communicate with you on policy updates. We do not sell your personal data to third parties.
The platform uses cookies to maintain your session and remember display preferences. You can manage cookie settings through your browser. Some functionality may be reduced if you block all cookies — the account login flow in particular relies on session cookies.
Your account is protected by your login credentials. We recommend a unique password not used on other sites. If you suspect unauthorised access, contact us immediately through the live chat or email route listed in this page's support section.
We retain account and transaction records for as long as required by our operational obligations. After account closure, some records are held for a defined period before deletion. To ask about your specific retention period, raise a query through the email contact route.
These are the questions we receive most often about our legal terms, scope and data practices. Each answer reflects the published policy — if your question is not here, use the email contact route.
Access to the platform depends on your local law and whether Bangladesh is within the eligible regions we serve at the time you use the site. The policy applies to your account data and communications regardless of region. Check the current scope section for details on what falls inside and outside these terms.
All wallet transactions processed through your account — including those made via bKash, Rocket or Bank Transfer — are governed by these terms. Your account history holds a record of each transaction. If you dispute a specific entry, reference that record when you contact us.
Yes. Account settings let you update contact information and payment method details directly. Follow the verification prompts shown on that page. For changes you cannot make yourself, contact us by email with your account reference and the specific detail you need corrected.
We retain records for a period required by our operational obligations after account closure. The exact duration depends on the type of record. To find out the retention period for your specific account, send a query through the email support route and include your account reference.
Your account data remains on record for the defined retention period even if you stop using the platform. Communication preferences you have set remain active unless you update them. Contact us through the published email route if you want to review or query your data status before that period ends.
Send your dispute to us through the email contact route published on the contact page. State your account reference, the relevant policy clause and a brief description of the issue. We will acknowledge your message and provide a response. Live chat is available for faster initial contact but formal disputes require the email route.